Protecting our customers from financial loss since 1950.

Your family, your business and your possessions are all important to you, but you may not know how to best protect them. We have the experience to navigate the unique risks you face, serving as your insurance advisor in Michigan.  The Emil Rummel Agency is an independent insurance agency, family owned and operated, now in its third generation of ownership.
3
generations of caring for our customers
65
years of experience & trusted advice
5
locations throughout Michigan
1
team dedicated to serve you
Greg-Rummel

Welcome!

On behalf of our team of insurance agents and service representatives, I’d like to welcome you to our website. Our staff of friendly, caring, and trusted insurance professionals is dedicated to “insuring your today, and securing your tomorrow.” All of our services, including this website, are part of a commitment to all of our clients–big and small–to elevate the customer experience. Insurance can be a complex and confusing product — a somewhat burdensome necessity in life. We strive to make the process both convenient and comprehensible, and strive to provide you with the best value for your insurance needs.

– Greg Rummel, Owner/CEO

The key to our agency’s success over the years is we care about our customers and treat their insurance needs as if they were our own.

This means we take the time to ask you questions, listen to your responses, discuss your insurance requirements and educate you on how insurance protects you from financial loss.

Service, whether it is in response to an insurance claim or general question, is the most important value we offer you.

Your satisfaction is very important to us. We work hard to build a trusted relationship with you.  Give us a call and find out what it’s like to work with caring, knowledgeable and experienced insurance professionals!  You’ll be glad you did.

Our Core Values

What Sets Us Apart

Choice

As an independent insurance agency we have great relationships with many well-known, reputable insurance companies, giving you the power of choice.

Expertise

Our insurance advisors have years of experience in the insurance industry and serve as your advocate from selecting coverage through filing a claim.

Service

As a Trusted Choice independent agency we have many insurance companies to work with and a pledge of service that we take very seriously.

Trusted Choice – Pledge of Performance

Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.

Guide you through the claims process for a prompt and fair resolution of your claim. Help you solve problems related to your coverage or account.

Explain the coverages and options available to you through our agency, at your request.

Return your phone calls and e-mails promptly and respond to your requests in a timely manner.

Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.

Use our experience and multiple company relationships to customize your coverage as needed.

Treat you with respect and courtesy.

Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.