Corona Virus Business Operations Update – 7/14/2020

AS OF JULY 13th – Our offices will require face coverings to enter due to Executive Order No. 2020-147.  Health screenings will still be required prior to entry as well.

We are open by APPOINTMENT ONLY.  You can speak with your agent to set up a meeting time. It’s important to us that we keep our employees and you safe and healthy while staying focused on our mission to “insure your today and secure your tomorrow.”  Thank you for your patience and support during these times. See COVID-19 Preparedness and Response Plan here.

We are still CLOSED TO WALK-IN TRAFFIC until further notice.

We are available for your insurance needs via PHONE and EMAIL, and will continue to submit changes to your policy, update information, and process new business and renewals.  With the addition of appointments, we can offer you that face to face conversation. With No-Fault Auto Reform now upon us, we hope to see as many of you as we can.  There are important decisions to be made and we are here to help guide you through them. Thank you for your continued patience as some tasks are still taking a little longer than normal to process.

Remember that our website is a great resource for you.  We have information on how to pay your bill online or by phone, forms for you to contact us, or begin a quote, COVID-19 Preparedness and Response Plan, answers to your No-Fault Auto Questions, and more!

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If you’re experiencing financial difficulties due to the coronavirus and need assistance, please give us a call to discuss how we can assist you…

Contact UsRummel Agency COVID-19 Preparedness and Response PlanMichigan Auto Reform

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Here is what our customers are saying:

"They have been very helpful and responsive to my needs and questions. This is my first time having my own insurance and they have been great every step of the way!"

Kady O.

"Friendly and personal service while actively working to give customers the lowest rates."

Patricia H.

"Everyone is always friendly and ready to help resolve any problem that may arise. The agency and staff have been very proactive in the current No-Fault Auto Reform which has been very helpful in understanding the various options. We have been a client of this agency for a number of years with always satisfactory results."

William G.

"Just always make it so easy to add, drop, or change policies with just a quick phone call."

Marvin P.

"Best customer service, best prices around!"

Tony M.

"Very prompt and professional service from everyone one we have interacted with, could not be more pleased!"

Lucas G.

"Great rates. Very friendly and awesome people."

Alfredo G.

"When I made a claim you guys were quick to get it handled. You are always professional and fast to respond."

Robert S.

"Very easy to do business with. Friendly and approachable staff, we always know where things are at during a change. It is great to have a local, personable agent!"

Marc A.

"Always eager to help no matter what the questions are. Always pleasant to talk to and never rude. Always trying to do the right things to keep the best coverage at the best price. Good job!!!"

Donald K.

"I had quick, kind answers, very personable, and very knowledgeable. wonderful customer service."

Annette B.

"This Agency, especially Laurie went out of her way to research and find the best possible deal for me. I feel happy and confident investing in a place- that in turn is investing time into me. Thanks!"

Hilary G.

"We always feel like we are dealing with family whenever we've needed to contact you, whether for coverage changes, questions, or claims."

Richard E.

"You check with multiple companies to get me the best price on insurance each year."

Michael F.

"Everyone we have ever talked to at the Emil Rummel Agency has always been professional, helpful & very caring. They go above & beyond to take care of all our insurance needs. We have never been disappointed. I highly recommend!"

Brianne C.

"Rummel Insurance continues to reach out and support its clients, especially in a time of need and uncertainty. Agents like Mrs.Tammy Middaugh is always in touch and willing to discuss through phone call or email whenever I have any concerns. Thank you for your continuous care!"

Katelyn T.

"I have recommended Rummel agency several times. I like it that you are easy to contact and reply very quickly. I can trust you to look after my best interest. Thank you."

Lyle T.

"Your staff is always easy to work with. It makes any claims that we might have easier to deal with."

Dale G.

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