Corona Virus Business Operations Update – 11/25/2020
EFFECTIVE MONDAY, NOVEMBER 30th – OFFICES WILL BE CLOSED ONCE AGAIN TO THE PUBLIC.
Due to the rising number of Covid-19 cases in Michigan, we have made the decision to close our doors to the public and begin to work remotely from home for the safety of our clients and our team. Rest assured, we are still available to provide you the service you’ve come to expect and deserve via phone, email, video conferencing, and e-doc services. We encourage you to reach out to our staff with any questions or concerns you may have.
We will continue to keep you updated as this situation unfolds. As always, we are here to serve you as your trusted advisor. Face coverings and health screenings remain a requirement for entry.
Thank you for your continued patience and support during these times. See COVID-19 Preparedness and Response Plan here.
Remember that our website is a great resource for you. We have information on how to pay your bill online or by phone, forms for you to contact us, or begin a quote, COVID-19 Preparedness and Response Plan, answers to your No-Fault Auto Questions, and more!
If you’re experiencing financial difficulties due to the coronavirus and need assistance, please give us a call to discuss how we can assist you…
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Here is what our customers are saying:
"They have been very helpful and responsive to my needs and questions. This is my first time having my own insurance and they have been great every step of the way!"Kady O.
"Friendly and personal service while actively working to give customers the lowest rates."Patricia H.
"Everyone is always friendly and ready to help resolve any problem that may arise. The agency and staff have been very proactive in the current No-Fault Auto Reform which has been very helpful in understanding the various options. We have been a client of this agency for a number of years with always satisfactory results."William G.
"Just always make it so easy to add, drop, or change policies with just a quick phone call."Marvin P.
"Best customer service, best prices around!"Tony M.
"Very prompt and professional service from everyone one we have interacted with, could not be more pleased!"Lucas G.
"Great rates. Very friendly and awesome people."Alfredo G.
"When I made a claim you guys were quick to get it handled. You are always professional and fast to respond."Robert S.
"Very easy to do business with. Friendly and approachable staff, we always know where things are at during a change. It is great to have a local, personable agent!"Marc A.
"Always eager to help no matter what the questions are. Always pleasant to talk to and never rude. Always trying to do the right things to keep the best coverage at the best price. Good job!!!"Donald K.
"I had quick, kind answers, very personable, and very knowledgeable. wonderful customer service."Annette B.
"This Agency, especially Laurie went out of her way to research and find the best possible deal for me. I feel happy and confident investing in a place- that in turn is investing time into me. Thanks!"Hilary G.
"We always feel like we are dealing with family whenever we've needed to contact you, whether for coverage changes, questions, or claims."Richard E.
"You check with multiple companies to get me the best price on insurance each year."Michael F.
"Everyone we have ever talked to at the Emil Rummel Agency has always been professional, helpful & very caring. They go above & beyond to take care of all our insurance needs. We have never been disappointed. I highly recommend!"Brianne C.
"Rummel Insurance continues to reach out and support its clients, especially in a time of need and uncertainty. Agents like Mrs.Tammy Middaugh is always in touch and willing to discuss through phone call or email whenever I have any concerns. Thank you for your continuous care!"Katelyn T.
"I have recommended Rummel agency several times. I like it that you are easy to contact and reply very quickly. I can trust you to look after my best interest. Thank you."Lyle T.
"Your staff is always easy to work with. It makes any claims that we might have easier to deal with."Dale G.