Corona Virus Business Operations Update – 7/14/2020

AS OF JULY 13th – Our offices will require face coverings to enter due to Executive Order No. 2020-147.  Health screenings will still be required prior to entry as well.

We are open by APPOINTMENT ONLY.  You can speak with your agent to set up a meeting time. It’s important to us that we keep our employees and you safe and healthy while staying focused on our mission to “insure your today and secure your tomorrow.”  Thank you for your patience and support during these times. See COVID-19 Preparedness and Response Plan here.

We are still CLOSED TO WALK-IN TRAFFIC until further notice.

We are available for your insurance needs via PHONE and EMAIL, and will continue to submit changes to your policy, update information, and process new business and renewals.  With the addition of appointments, we can offer you that face to face conversation. With No-Fault Auto Reform now upon us, we hope to see as many of you as we can.  There are important decisions to be made and we are here to help guide you through them. Thank you for your continued patience as some tasks are still taking a little longer than normal to process.

Remember that our website is a great resource for you.  We have information on how to pay your bill online or by phone, forms for you to contact us, or begin a quote, COVID-19 Preparedness and Response Plan, answers to your No-Fault Auto Questions, and more!

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If you’re experiencing financial difficulties due to the coronavirus and need assistance, please give us a call to discuss how we can assist you…

Contact UsRummel Agency COVID-19 Preparedness and Response PlanMichigan Auto Reform

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Here is what our customers are saying:

"Your company takes care of and looks out for our best interests and makes sure we are covered with the right policies. I am in business for myself and am very busy so I really appreciate that. I also have my business through your company as well and you do a great job with that as well!!"

Brett M.

"Emil Rummel has always been there to support customers like me. The insurance is extremely competitive and the individual service is outstanding. I plan to always be an Emil Rummel customer."

Paul S.

"Your service has always been quick and professional to allow for quick action on claims and good advice on insurance coverage."

Timothy K.

"Very fast response with quotes and it seems that your customers mean a lot to you and your company! You go out of your way to find the best match or matches for each customer!"

Gene M.

"Extremely friendly and helpful! Great local availability so you're not working on the phone with questions/issues. Quick to return calls. Keep up the great work and glad we switched to your agency!"

Marc A.

"The staff is always friendly professional and helpful. I always leave with a smile on my face and a feeling that I'm appreciated as a customer."

James M.

"Your customer service is excellent. I'm always made to feel like I'm talking to a friend and anything that I don't understand is clearly explained. Thank you."

Ophelia P.

"We've been with the Rummel Agency for a while now. Staff is always professional and efficient and courteous. You have always worked to find us the best coverage at the best price to meet our needs. Thank you."

Joel M.

"This agency was recommended by another satisfied customer. I have been treated as if I am their only client, promptly and cordially. Each and every person at Rummel Agency is pleasant and knowledgeable. They have earned my business in the future."

Raymond K.

"The Rummel Agency is extremely customer-centric...always responsive in a fast and friendly fashion. In this age of Internet price-shopping, the Rummel Agency looks beyond just price and also focuses on service!"

Robert R.

"We have been with your agency for over 20 years. We have always appreciated the professional service, friendly agents/staff, and efficient service. Have always loved hearing, "Make it a great day" when we call!"

George K.

"Customer service is excellent! Employees are professional and willing to go above and beyond for me. I would highly recommend Rummel Insurance."

Jason F.

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