Careers

Location:  Frankenmuth, MI

Emil Rummel Agency is seeking a full-time, experienced Commercial Lines Account Manager to service a book of commercial lines clients in a fast-paced environment.  Account Managers provide comprehensive service by maintaining, servicing and expanding their accounts.

Responsibilities

• Make a positive and professional impression on our clients
• Communicate with clients via phone, email, letters, texts, etc. in accordance with agency guidelines
• Perform annual review and risk exposure analysis of renewal policies for proper coverage, incorporating information obtained from client and/or Producer
• Maintain agency management system client files by processing all policies, endorsement changes, claims, invoices, binders, certificates of insurance, documentation, activities, etc., according to agency procedures, and within agency timelines.
• Maintain control of renewal expiration lists, binders, audits, and aged receivables in accordance with agency guidelines
• Review all items to be processed, to insure items were received as requested
• Prepare billing following agency’s credit and collections policies
• Participate in professional development program to continually develop relevant skills
• Maintain current knowledge of underwriting requirements, appetites of carriers and industry trends.
• Support producers’ efforts to retain accounts by obtaining quotes in conjunction with agency marketing procedures
• Positively contribute to department goals and metrics including retention, rounds and referrals

This list is not designed to be a comprehensive list of all activities, duties or responsibilities required of this position.

Qualifications 

• 3 or more years of insurance industry experience related to servicing commercial accounts
• Familiarity with risk assessment and risk management techniques
• Working knowledge of commercial property and casualty exposures and policy language for a wide range of businesses both big and small
• Experience with multiple carrier underwriters, policies and systems
• Experience writing business direct to carriers and through brokers
• Experience with Applied (TAM or EPIC) or other agency management system
• Knowledge of computer software packages, including property replacement cost estimators, raters, Microsoft Office (Word, Excel, Outlook),
• Excellent time management, organizational and verbal and written communication skills
• High degree of self-motivation, adaptability, flexibility, self-direction and a positive team-oriented attitude
• Michigan Property and Casualty license
• Two-year associate college degree required; four-year college degree preferred

Please send cover letter and resume to hr@rummelinsurance.com