Why Emil Rummel Agency?

We are not your typical insurance agency. At the Emil Rummel Agency, we strive to exhibit a “family-like” culture and environment. We are growth-minded and are focused on building strong relationships. We go above-and-beyond for our clients, and for each other as a team. We expect a lot, but in return, we give you the tools to succeed professionally and live a great life! The Emil Rummel Agency is a family-owned company that has survived and thrived for three generations and is poised for growth.

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The Core Elements Of Our Agency That Set Us Apart:

  • We’ve got your back:  Our Employees are truly a family. We celebrate your successes, encourage you to learn from your mistakes, and are with you through the tough times.
  • We are invested in you:  We offer competitive professional growth opportunities. Interested in learning something new? We’re listening!
  • We are expert navigators:  We take the time to educate our clients to empower them to make the best decision to protect their financial futures.
  • We have a great product:  We don’t look at insurance as a commodity. We take the time to get to know our clients and develop the best possible plan for their financial future tailored to them.
  • We care about your wellness:  We offer an alternative work schedule to provide a healthy work-life balance, and we include a wellness program that gives you some added health benefits at no additional cost to you.

If investing in relationships and working in a fun team environment sounds good, you might just be a great fit for the Rummel family. We would love to hear from you!

“What advice would you give to a job seeker who’s thinking about applying for a job with us? Show how you add value to the agency, stand out from the crowd, stay positive!”

Joan D.

“What is the culture like at Rummel Insurance? We take our jobs seriously but we know when and how to have fun. Management is always looking for ways to challenge us in a fun and rewarding manner. There’s room for growth here…the more you challenge yourself and grow, the better the reward….they see it AND appreciate it!”

Tammy M.
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“What do you enjoy most about working at Rummel? Rummel is about people. The people who serve and the people who need service. Not just in the delivery of the firms business but about the people at large who need help. Donating to charities and community needs is a priority as well. Just check out the face book page. They pay it forward and I tell people about it too!”

Mark D.
Employee Benefits

At Emil Rummel Agency, we recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefit package is regularly reviewed and modified to ensure we offer those benefits most valuable to both the employee and their family.

  • 401K Plan
  • Wellness Program
  • Medical
  • Dental
  • Vision
  • Additional Ancillary Benefits
  • Flex Spending Account
  • Short & Long Term Disability
  • Life Insurance
  • Paid Holidays
  • Paid Vacation
  • Alternative Work Schedules
  • Professional Development
Current Job Openings

Personal Lines Account Manager - Vassar Office

DATE: June 2022
REPORTS TO: Personal Lines Assistant Director
FLSA CLASSIFICATION: Full-time Salary/Exempt
DEPARTMENT: Personal Lines

SUMMARY

Responsible for making a positive and professional impression on people who call and/or visit our agency, focusing on friendly, efficient, and prompt service. Provide comprehensive consultative sales and service experiences to existing Personal Lines Clients and prospective new clients by writing, maintaining, expanding, and servicing accounts. Maintain excellent relationships with clients, account managers, other account executives, producers, and companies. Execute agency workflows and work politely with other agency personnel, prospects, clients, and insurance company team members. Demonstrate leadership among fellow employees as opportunities allow. Engage in activities to encourage relationships and referral business.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Receive incoming inquiries from clients via phone calls, email, or fax. Process information as outlined in PL Procedures Manual meeting insurance company requirements, agency coverage standards and proper documentation in agency computer system.
  • Obtain updated contact information on every contact including address, phone numbers and email addresses. Document updated information in agency computer system and other systems as needed.
  • Review coverage and premiums, endorse, requote, upsell and account round existing renewal policies.
  • Provide information to banks, mortgagees and car dealers as requested by insureds.
  • Process and issue new policies for insureds. May include gathering information on appropriate forms, preparing quotes, obtaining signed applications, collecting down payments, and transmitting new policy information to insurance companies.
  • Receive claim information from insureds and advise of coverage availability and future policy implications of claim submission. Assist policy holders in resolution of claim if issues arise in settlement.
  • Process policy cancellations as requested by insured following PL Manual procedures. Determine reason for cancellation and document in computer as outlined in PL workflow.
  • Communicate underwriting requirements for continued insurance as outlined by insurance companies. Work with insureds to resolve underwriting issues and continue coverage with the best possible policy protections.
  • Obtain referral prospects from existing clients. Refer to appropriate staff members for contact.
  • Maintain working knowledge of all company websites, computer software systems and company underwriting guidelines and eligibility guidelines.
  • Obtain and maintain a valid Michigan agent’s license and CISR designation.
  • Participate in seminars and classes for skill, knowledge, and professional development.
  • Attend all scheduled staff meetings, prepared with items assigned for meeting participation.
  • Assume other duties as required and assigned.
  • Maintain good working relationship with fellow ERA employees.
  • Understand and adhere to documented workflows; recommend changes/improvements as identified
  • Understand applicable benchmarks/goals and follow procedures to keep track of progress toward achieving benchmarks/goals.
  • Escalate issues with co-workers, carriers, systems, workflows, etc. with Personal Lines Manager as needed.
  • Consistent attendance is required at the workplace to successfully perform essential job requirements.
COMPETENCIES
  • Personal Lines Insurance Capacity
  • Time Management
  • Problem Solving/Analysis
  • Communication Proficiency
  • Ethical Conduct
  • Teamwork Orientation
PHYSICAL DEMANDS

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier, filing cabinets and fax machines.

WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position. Days and hours of work are Monday through Friday, 8:00am to 5:00pm.

EDUCATION AND EXPERIENCE
  • Property and Casualty State license(s) Preferred
  • Life License Preferred (not a requirement)
  • High School Diploma
  • Customer service experience
  • Computer experience
OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Apply Online

We are passionate about serving our clients, developing our professionals and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.

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