Why Emil Rummel Agency?

We are not your typical insurance agency. At the Emil Rummel Agency, we strive to exhibit a “family-like” culture and environment. We are growth-minded and are focused on building strong relationships. We go above-and-beyond for our clients, and for each other as a team. We expect a lot, but in return, we give you the tools to succeed professionally and live a great life! The Emil Rummel Agency is a family-owned company that has survived and thrived for three generations and is poised for growth.

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The Core Elements Of Our Agency That Set Us Apart:

  • We’ve got your back:  Our Employees are truly a family. We celebrate your successes, encourage you to learn from your mistakes, and are with you through the tough times.
  • We are invested in you:  We offer competitive professional growth opportunities. Interested in learning something new? We’re listening!
  • We are expert navigators:  We take the time to educate our clients to empower them to make the best decision to protect their financial futures.
  • We have a great product:  We don’t look at insurance as a commodity. We take the time to get to know our clients and develop the best possible plan for their financial future tailored to them.
  • We care about your wellness:  We offer an alternative work schedule to provide a healthy work-life balance, and we include a wellness program that gives you some added health benefits at no additional cost to you.

If investing in relationships and working in a fun team environment sounds good, you might just be a great fit for the Rummel family. We would love to hear from you!

“What advice would you give to a job seeker who’s thinking about applying for a job with us? Show how you add value to the agency, stand out from the crowd, stay positive!”

Joan D.

“What is the culture like at Rummel Insurance? We take our jobs seriously but we know when and how to have fun. Management is always looking for ways to challenge us in a fun and rewarding manner. There’s room for growth here…the more you challenge yourself and grow, the better the reward….they see it AND appreciate it!”

Tammy M.
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“What do you enjoy most about working at Rummel? Rummel is about people. The people who serve and the people who need service. Not just in the delivery of the firms business but about the people at large who need help. Donating to charities and community needs is a priority as well. Just check out the face book page. They pay it forward and I tell people about it too!”

Mark D.
Employee Benefits

At Emil Rummel Agency, we recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefit package is regularly reviewed and modified to ensure we offer those benefits most valuable to both the employee and their family.

  • 401K Plan
  • Wellness Program
  • Medical
  • Dental
  • Vision
  • Additional Ancillary Benefits
  • Flex Spending Account
  • Short & Long Term Disability
  • Life Insurance
  • Paid Holidays
  • Paid Vacation
  • Alternative Work Schedules
  • Professional Development

Emil Rummel Agency, Inc. is continually growing! We are seeking a full-time Receptionist / Personal Lines Technician to join our Saginaw office team. This position is responsible for making a positive and professional impression on people who call and/or visit our agency. We take pride in building, nurturing, and retaining client relationships.

Essential Duties and Responsibilities:

Receptionist

  • Answer and direct incoming calls in a friendly and cheerful manner, speak clearly and use correct English and proper telephone techniques.
  • Record and forward accurate messages including name of caller, phone number & other pertinent information.  Use Voice Mail as appropriate
  • Maintain standards for telephone activity including answering call no later than the third ring, keep up with who is holding and don’t leave them on hold for over a minute unless you can obtain their approval for doing so.
  • Conduct a professional, friendly and courteous attitude towards visitors and co-workers.
  • Accept client payments, prepare receipts, enter payments on websites and log appropriately.
  • Maintain internal employee tracking for in/out of office
  • Balance branch cash box and prepare bank deposits on a scheduled basis
  • Coordinate and prepare documents for property inspections.
  • Maintain neat professional appearance of office area visible to clients.
  • Assume other duties or projects as required and assigned.

Personal Lines Technician

  • Maintain working knowledge of computer systems and websites needed to perform duties.
  • Secure transaction reports from company websites and process all information in agency computer system.
  • Review renewal policies for specific criteria as outlined by management.  Determine premium changes and document renewal policy in agency computer system as outlined in Procedures Manual.
    Review policy endorsement declaration pages for accuracy, document premium changes in agency computer system.  Refer corrections back to Account Managers for processing.
  • Review company cancellations issued and determine reason for cancellation.  Document transaction in agency computer system as outlined in Procedures Manual.
  • Review new policies, comparing policy issued to coverages quoted and/or indicated on signed application.  Document new policies in agency computer system and generate appropriate letters and next steps in new business workflow.
  • Enter claim payment information in agency computer system.
  • Assume other duties or projects as required and assigned.
  • Consistent attendance is required at the workplace to perform essential functions of the job.

Competencies

  • Flexibility
  • Communication Proficiency
  • Collaboration Skills
  • Customer/Client Focus
  • Technical Capacity

Position Type/Expected Hours of Work

  • This is a full-time position. Monday through Friday, 8:00am to 5:00pm.

Experience and Experience:

  • Associates degree or equivalent experience

Please upload your resume to the form below.

Apply Online

We are passionate about serving our clients, developing our professionals and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.

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