Sue Grim goes the extra mile for her clients. She is prompt getting back to you if she is unavailable, which is not often. Sue is extremely knowledgeable and reassuring. Rummel Insurance Agency of Frankenmuth is MY agency!! Thank you for all you do.

Marjorie M.

Your customer service is second to none. Quick turnaround, always willing to help. Sue is an incredible account manager for my policies. I love Rummel Insurance!!!

Jeff O.

I appreciate the personal feeling and communication from Sue Grim. She has always updated us on changes, ideas and follow up contact when we purchase a new vehicle. Great feeling to know we are being looked out for!

Donald M.

Recently, Sue Grim contacted us and shared that by switching to another insurance company that we would save several hundred dollars. It is not often that your insurance provider takes the time to look out for customer's interests.

Max N.

Sue has been very good as far as responding and getting back with us when we have called in.

Gregory M.

We have been so happy to have Sue Grim "our person" at the Rummel Agency. We are simple people with very basic insurance needs, yet Sue is always keeping on top of our insurance needs and costs. We never have to shop around because she does that for us. Never compromising on coverage but always seeking out the best policy for our money. So whenever I hear someones frustrated with thier insurance company I tell them call Rummel, they aren't just for people in Frankenmuth they will take care of all your insurance needs.

Gary M.

We always get great service at Emil Rummel, Sue really goes the extra mile to find us the best coverage at a affordable rate.

Matthew M.

You guys are the best . Sue always looks out for our best interest. Always prompt with any claim issues or questions. I wouldn't go anywhere else. Keep up the good work.

Ralph M.

We were looking for a vehicle for our family, Sue was helpful in giving us quotes to help us make a decision. We purchased a vehicle and the Emil Rummel Agency followed up and congratulated us in the purchase and verified our coverages were accurate. They made what could have been a stressful experience an easy and enjoyable one! Thank you!

Mark M.

Sue is always sooooo helpful and wonderful to deal with!

Darwin M.

Sue gives us information that is timely and accurate and looks for ways that we can get the insurance coverage that we need or want at the lowest cost available.

Emmett L.
Get to know Sue!

Sue Grim joined the Emil Rummel Agency team in September 2010 as a Personal Lines account manager.  She came to the agency with 20+ years of banking in the customer service field.  She had obtained her Michigan Property & Casualty Producer license in 2011 and also obtained her Certified Insurance Service Representative (CISR) designation in 2013.  Sue grew up in the Bridgeport area and now resides in Birch Run with her husband.  She has three grown children and two grandchildren.  She is a Navy mom.   In her spare time, she loves the outdoors and her vegetable garden and loves to play cards.   She also enjoys her Lions and Tigers and all sports.  Sue is available 8:00 AM to 5:00 PM, Monday through Friday, and can be reached at 989-652-6104.